Residential
Can I pay my bill online?
Yes, you can pay online with MasterCard, Visa, Checking or Savings accounts. There is no additional fee for this service.
Access Your AccountWhat methods of payment do you accept by phone?
We accept Visa and MasterCard by phone. There is no additional charge to pay by phone.
Someone is illegally dumping in my container, who do I contact?
If you live in town call your city government. If you live in a rural area, call Collectia at (620) 356-4836.
What if I have extra trash, bulky items or need a special pickup?
Please contact our office to schedule for extra trash, bulk items, or special pickup. Additional fees may apply.
What are your office hours?
Office Hours are Monday - Friday 8:00am – 5:00pm.
What is your holiday schedule?
If your normal Collectia Ltd pickup day falls on one of the holidays below, we will pick up your trash before or after the holiday. Please call (620) 356-4836 if you have any questions.
- New Year's Day
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Christmas Day
What do I do if I'm going on vacation?
Before you go on vacation, please call (620) 356-4836 to learn if or how your bill will be affected.
Commercial
Someone is illegally dumping in my container, who do I contact?
If you live in town, call your city government. If you live in a rural area call Collectia Ltd at (620) 356-4836.
What if I have extra trash, bulky items or need a special pickup?
Please contact our office to schedule for extra trash, bulk items, or special pickup. Additional fees may apply.
Can I pay my bill online?
Yes, you can pay online with MasterCard, Visa, Checking or Savings accounts. There is no additional fee for this service.
Access Your AccountWhat methods of payment do you accept by phone?
We accept Visa and MasterCard by phone. There is no additional charge to pay by phone.
What are your office hours?
Office Hours are Monday-Friday 8:00am – 5:00pm.
Roll-Off
What debris is considered construction waste?
Woods, vegetation, wall & floor coverings, plaster, metal scraps, furniture, wiring, etc.
What size roll-off can I have for my roofing job?
20 yard roll-offs are provided for asphalt roofing as well as concrete & dirt jobs.
Can I set the roll-off in the street in front of my house?
Many of our service areas require permits, please inquire by phone for your area.
Can I throw tires and appliances away in a roll-off?
Yes, but there are additional charges for both.
Can I pay my bill online?
Yes, you can pay online with MasterCard, Visa, Checking or Savings accounts. There is no additional fee for this service.
Access Your AccountWhat methods of payment do you accept by phone?
We accept Visa and MasterCard by phone. There is no additional charge to pay by phone.
What are your office hours?
Office Hours are Monday-Friday 8:00am – 5:00pm